We help vacation rental owners make their properties truly passive income.
We manage family friendly vacation homes in the Northwest. We help owners optimize revenue while not being involved in the daily hassle of hosting and marketing the property.
We Provide Full Service Property Care
24/7 Guest Communication
Never take a guest's late-night phone call. We handle the communication before and during the stay.
Cleaning & Laundry
Don't worry about whether your home is prepped. We hire, train, and coordinate with cleaning professionals.
Repairs + Maintenance
Squeaky bed. Water leak. Overgrown lawn. We coordinate with maintenance professionals to make sure your property is always in top-shape.
Revenue + Occupancy Management
A full-calendar at $300 per night is not the same as a full-calendar at $400 per night. We use 3rd party software to optimize rates based on daily demand changes.
Continuous Listing Optimization
Airbnb and Vrbo constantly make a change in their algorithms. We work to get the listing on the first page of search results, which requires continuous tweaking and refining.
Custom Digital Guidebook
Guests have a lot of questions. We love helping them and create a unique guidebook for your property to enhance the guest stay and address questions they may have proactively.
We Can Do Things Others Can't
Retention Marketing
Your best customers are those who have already stayed with you. We can set up processes to stay in contact with past guests via email and social media and encourage rebooking.
Direct Bookings
It's nice to have a site to direct contacts, advertisements, and return guests to. We can create and maintain a site where guests can book direct and save on fees.
Cost-Effective Ads
When needed, we can conduct targeted social media advertisement for as little as $3 a day to reach additional guests and increase demand for your rental.
Our Framework for Success
Step 1
Market & Property Analysis
Competitor identification
Pricing & amenity analysis
12-month revenue forecast
Property improvement recommendations (when necessary)
Step 2
Set-up 5 Star Guest Experience
Physical space set-up
Listing creation & optimization
Coordinate professional photos & videos
Pre-stay messaging automation
Digital guidebook creation
Step 3
Daily Coordination
24/7/365 guest communication
Cleaning & maintenance management
Crisis & dispute resolution
Quality assurance
Supply & inventory management
Step 4
Revenue Optimization
Dynamic pricing
Guest rebooking
Facebook advertising
Cross-listing promotion
Influencer partnerships
See how we used this framework to create one of the top performing rental in the Forks, Washington market.
Guests Will Love Your Properties
We have received 4.99 out of 5 stars from the properties we host.
Candace
I just wanted to reach out directly to you to say what a wonderful time we had at your house. This was the experience other rentals should strive to provide. It truly contained everything I would hope for in a rental, and has set the bar exceedingly high for the rest of our trip. The entire experience from the pre-trip communication, the amenities provided, the cleanliness of the home— everything was next level. Thank you again for a wonderful stay!
July 2023
Susan
We found this home to be every bit as nice as the pictures and description indicate. Spacious enough for our group of six adults and two young children. We really enjoyed all the extra amenities, and checking in/out was a breeze. The host was extremely responsive and responded quickly to all our questions.
June 2023
Seshadri
We loved our stay. The property, appliances, and other facilities, were new, and felt tastefully setup. The kitchen was well stocked as well. The owner was super responsive and was in constant communication with us. Our family loved it and kids are already asking us when we are going there again!
April 2023
Emilee
We loved that the main living room was so open and the layout was great and the beds comfortable. The hot tub and breakfast bar were also fun. The owners provided a lot of useful information about the area and instructions about the property.
April 2023
Jessica
By far the nicest, most thought out vacation rental we have ever stayed in. I chose this space originally because we were bringing 4 kids (ages 2-10) and the garage looked like a fun space for them to play. On top of that the house had toys, a high chair, 2 extra twin size sleeping mats, a travel crib, kids plastic plates/cups/bowls, bath toys, and even a stepping stool for the kids in the main bath. We are hoping to return again in the future.
February 2023
Co-Hosting vs the Alternatives
Self Manage
You own the listing
You control your money
You are on call 24/7
You are responsible for getting bookings and increasing revenue
Co-Host with Us
You own the listing, we optimize it
You control your money
We are on call 24/7
We increase bookings and revenue for you
No term partnership agreement
Traditional Property Manager
They own the listing
They control your money
They are on call 24/7
They are responsible for getting bookings and increasing revenue
Annual contract
Get a Free Property &
Market Analysis
We will perform what we call a "micro-market analysis" to create a 12-month revenue projection for you.
Prefer to just chat?
Call or text me anytime (360) 322-1980
or send an email to [email protected].
I'm happy to help however I can!
Frequently Asked Questions
Why do I need a co-host?
Short-term rental investing is not passive. It's often said that it's 20x more work to manage a short-term rental than a long-term rental.
Whether this is a second home for your family or strictly an investment property that produces an income stream, homes need care and attention. Working with a professional company like Core Memory Retreats will give you peace of mind that everything will be cared for and ready when you or your guest come visit.
How do I transition to co-hosting if I already have a listing?
It's easy because we use your existing listing. On Airbnb we will add ourselves as a co-host and both have access to the listing. On Vrbo we will temporarily replace you as the owner of the listing, but you will still have access.
Can I work with you if I'm already under contract with someone else?
Yes, most contracts have an end or cancel clause. We can look at that with you and strategize the best way to end your current contract with the least hassle and lost revenue.
Which areas do you service?
We are not location specific, but primarily focus on vacation markets in the western US.
Do I have to sign a long-term contract?
No, our partnership agreement has no term length. The relationship can be ended by either party with a written 30-day notice.
What in-home technology do you use?
All properties we work with will need Schlage Encode door locks and Ring Doorbell cameras. We sometimes will also use Ring cameras around the exterior of the home depending on the need.
We also often use StayFi wireless routers which allow us to legally collect guest contact information for marketing purposes.
How can I stay up to date with what's happening at my property?
Up to you! At a minimum, we will send you a monthly report. We are also happy to have a routine monthly call to review. We can copy you on all booking emails if you'd like (some people like to see it, others prefer just a monthly summary). Additionally, you will have access to the listings and can review bookings and communication at any time.
How do you find local cleaning and maintenance support?
If you do not already have a team, we will advertise locally for cleaners and home maintenance professionals with experience in short-term rentals. We contact the applicants, conduct the interviews, and hire them on your behalf (you are welcome to be involved in this or leave it to us). We have systems and processes in place for managing these support teams to ensure high-quality work.
What software do you use to manage the property?
We use a channel manager called Hospitable to ensure bookings and messages sync between platforms. We use Pricelabs, which is the best dynamic pricing software on the market. We also use MarketMySTR for our off-platform marketing.
Do you allow pets at the homes you co-host?
This is up to the owners. In properties we own, we generally do not allow pets since it's so much more work for the cleaning team and almost impossible to fully remove signs of pets (hair, scratches, etc).
How do you manage supplies?
We will inventory and manage them for you, so this is not something you need to think about.
Are there restrictions on how often I can use my home?
This is totally up to you!
Do you create or manage our direct booking site?
If you'd like, we can create and manage a direct booking site which can be a great way to reduce fees and maximize ROI on off-platform marketing.
